This means the Hub is on, but your WiFi isn’t. my hub 3 has only a yellow light on it right now. Plugged in hub 4 and it has the dreaded solid red ring. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. . Virgin Hub 5, red flashing light. Check the Hub has been activated on your account – if you’ve just received the Hub 4, make sure Virgin Media has activated the device. If it's. When it comes back on line, if you need to go into the hub's settings don't mix up the default wifi and settings passwords - both are on the bottom of the hub. 5GHz is fast (80-1000mbps I think), but has low range and is easily disturbed by walls. Go to router location and sure enough, flashing red light indicating no internet connection. Wifi boosters are really hard for me to get connecting. Still no message in box from you. Virgin Media offers superfast broadband, so it needs a super-powered router to handle that. Blue flashing light for 2 days now. This has gone too. Reply. It displays a steady white or. Please pop back to us at your earliest convenience and we'll do our very best to help. I’ve checked cables and all are fine, I’ve restarted a couple of times and still flashing red. Arrows: Amber WiFi icon: no color The bottom: No white light. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. And that’s it. 1 Power Light. We would like to show you a description here but the site won’t allow us. HUB 5 Flashing Blue Light. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. I've had no wifi now for two days, and a solid orange light on my relatively old white Hub. g. Then relocate it to halfway between the hub and the blackspot. The orange light on Virgin Media Hub 3 indicates a problem with the internet connection. Depress the pinhole switch for a timed 60 seconds then release. This means the Hub is on, but your WiFi isn’t. Since yesterday, my virgin media Hub 5 has been on a rotating solid blue light to flashing blue light to flashing white light. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. Options. Replace virgin media hub 3. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Options. Are there any tests that forum staff can run to check whether the router is working correctly. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Turn the power switch off on the back of the Hub. Hub disconnects. Best done from a wired connection. My virgin WiFi Hub 3. It’s likely to be a loose connection in your home. If you’re using a splitter, make sure that’s firmly connected, too. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. Red light on hub 3. Wait at least 5 minutes for it to finish. Reboot the broadband Hub. Call the equipment activation number they may be able to help. 3 – Reconnect the power adapter for the modem to the wall. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Only had the wifi in a few weeks i have the hub 5 and is constantly flashing red wifi has been on and off for past 3 days, been working maximum. More information can be found here . We would like to show you a description here but the site won’t allow us. I have a Super Hub 3 (white) at the moment. 168. I've had a look this end and can see some issues affecting your line, which will re. For clarity, has the SSID on the Hub reverted back to the split 5G and 2G bands? Have you rebooted the Hub since changing and saving the SSIDs on the Hub Settings? In regard to the light on the Pod, are they slowly, or quickly pulsing/breathing, o. . This morning, after telling Virgin how bad it is, they suggested I rebooted my modem. . Section 2: Virgin Media Hub 4 Lights 2. Options. hub 5 flashing blue light. No internet -hub 4 flashing yellow light. If you’re unsure about why this is, it is likely due to a loose connection in your home. I followed the install instructions but they all seem to suggest that when I plug it in I will get a white flashing light. It will illuminate when your Hub’s wireless network activates. Hi coolmd Thanks for providing an update on this. is there a problem with the connection or is th. I'm currently on 1Gig contract with virgin. White light on. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. Red light: Hub 4's red light indicates a problem with your connection. It may be the Pod just needs to be re-activated. I have a Hub 4 but I have 2 separate networks for 2. Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. 3. White power light is on and Ready light is off. Red power light on the Virgin Media Hub 3. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. no idea what any of this means , will test the speed of wifi today when gamingHold the pinhole reset button for 10 seconds on the back of the Hub. The Power light illuminates, and the connection network light will start to flash amber. This morning my internet was working without any issues, but around 11AM it stopped working. The white power light turns on when the seat is turned on, indicating that the appliance is in use. All connected. 168. The more speed your Hub gets, the more your WiFi can do. I have made sure every connection is fitted properly and even tried multiple Ethernet ports (just in case). I am being asked to "move device closer to the router" despite living in a 1 bedroom house. 0. The pod light blinked for 10 mins then stopped showing that it is connected and the ethernet works on it. Firstly the Internet was dropping out on both WiFi and Lan for a few hours a day and then returning. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. We recently moved into our new house and have signed up with Virgin Media for our WiFi. The power light will remain on. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. No issues in area currently. 4 and 5GHz. The Wi-Fi Symbol Light The topmost light is the universal symbol for Wi-Fi. However the last two days, the Internet is completely down, with the normal white light replaced by a flashing yellow. Today I've received my hub 5 and green light is flashing for few hours now. With the Hub Powered on use a paperclip or similar (I use a mobile phone SIM Slot tool) and do a pinhole reset. The technician just changed the hub and the same issue is happening. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. - pressed reset button for 15 seconds. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. I even left it off by the wall overnig. This worked! Thank you. Have upgraded from hub3 to hub4 to get 1 gig broadband. Virgin Media Hub 3. After staying red for a few minutes it flashes white light again, eventually back to red. All my cables are. Hi @Nigel_F, If you ever experience a red light on the front of your Hub 3 when in router mode, please follow these steps regardless of the router being hot to the touch. You can also check with area faults on 0800 561 0061, or 150 if you have a VM home phone. Replace virgin media hub 3. no activity at all on the LAN ports. Alternatives to Super Hub 2 routers. 1 from a browser?. Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into. Browse. Virgin media wifi booster problem. If it's ambient, sounds like the hub may have died. the hub is still flashing green lights 24 hours now. It has done for over a couple of hours now. I have turned the router off and on still same issue. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. Please pop back to us at your earliest convenience and we'll do our very best to help. Flashing Red: Uh-oh, there’s a problem. Step 2. It can take two resets, lasting 15 - 20 minutes in total, to regain connectivity. no idea what any of this means , will test the speed of wifi today when gaming Hold the pinhole reset button for 10 seconds on the back of the Hub. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. It's 0800 953 9500 and you will need the Hub/Pod serial number/MAC address from the barcode sticker, and your account number. Hi everyone i upgraded my broadband package from 500mb to 1gb Internet on Thursday, my new hub arrived yesterday wich is a hub 5. If there’s a problem the lights will tell you what’s going on. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. 02-02-2023 02:25 - edited 02-02-2023 02:25. When you first turn the Virgin Media Hub on it will show a solid white light for around 60 seconds, it is also the white power light of your Virgin Media Hub. also pin reset. It is booting up and should be ready in 5 minutes. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. I have had a new Hub 5 fitted for just 2 weeks now. Please try the following exactly as typed. this is normal. Browse Virgin Media Virgin Media Community. White power light is on and Ready light is off. . i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. Hi, The internet isn't working. We would like to show you a description here but the site won’t allow us. but ive noticed quite often the hub will go from a solid white light to a flashing white. 1 from a browser?. Joining in. The light codes on the Virgin Media 4 hub are the same as the Hub 5. Stream from Virgin Media. You can use a pen or paper clip to do this. 9 To make it easier to connect and move around your home, we’ll make your Booster’s WiFi network name and password the same as your Hub. As you connect the power supply to the wall and to the Hub, make sure that it is tightly. I did two reboots and gave it 15 minutes each time, to be sat still to blue flashing IPv4 0. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. the green bar is not flashing and it just. Stream from. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. Try our TV troubleshooting tool now. 3 weeks ago. Try. Options. I have tried ringing the 'helpful' faults line, who proceed to walk me through the same 'fixes' every single time, all without any success. Installing a Replacement router. This means the Hub is on, but your WiFi isn’t. Hub 5 Plugged In - No Lights. 0 Kudos Reply. It shows the slow flashing white light, it doesn’t connect to the new router, and if I try to add it via the Connect app, it says that the pod is unreachable and just tells me to position it in a. Hub 5 Flashing Red Light. Red flashing LED means the hub has lost connection with the VM network. I've checked the network log and there's a lot of warnings - 5169887. • Switch the hub back on at the power. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the settings. The mobile app says that the service around the area is fine. The virginmedia connect app does nothing in regards to the connecting. Plugged it in, waited for it to boot up, an hour later still had a white flashing light. This means the Hub is on, but your WiFi isn’t. I followed all instructions and I can see green wifi icon and green light blinking. It is important to check out our full article on Virgin Media router lights if you are experiencing problems with white lights, where you notice that the light is white, or if you are experiencing flashing power lights other than having your router flashing green. Throughout, I cannot connect to my router and internet through Ethernet and Wi-Fi. About 9. OK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). We've had a look at our systems from here and cannot find anything that explains the issues you're having. The light went normal at first, solid white, then flashing white, and then it turned flashing green. The service status in our area shows no issues. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light - 5392480. Hello, my wifi pod is not working anymore. on 07-01-2023 13:02. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. 9 To make it easier to connect and move around your home, we’ll make your Booster’s WiFi network name and password the same as your Hub. I got my new hub 5 at 5th and managed to install it at that day. My virgin wifi booster dosent seem like it's on. Area problem yesterday but was notified issues had been resolved this morning. - checked all cables, switches etc for loose connections. Virgin Media’s mighty Hub brings the magic right into your home. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. 1 ACCEPTED SOLUTION. on 07-01-2023 14:46. If you’re using a splitter, make sure that’s firmly connected, too. Options. If you need any further help with this, please let us. The virgin media connect app says I have no pod connected. All Rights ReservedThanks for this. on 31-12-2022 12:53. Make sure that the cable is well connected to the splitter. Verizon router, flashing white light turns greenon 01-12-2022 23:05. We are very sorry for the issues you are experiencing with the Hub. D01 C9W8Although the hub should be activated sometimes it is not. Joining in Options. Virgin Mobile. No service fault in my area and I’m still connected only received this hub last month after previous issues with virgin connection. Switched on and off. It normally is not a hub problem, but a VM cable/cab/network problem. Call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit. hub4 light goes from solid white to flashing white. Two LEDs on each RJ45 LAN socket (left = amber. The information below shows current status of this Hub 5. Next. Flashing white light: When the Hub is booting up, it displays a flashing white light. Flashing white light: When the Hub is booting up, it displays a flashing white light. I'm not sure what else i can do to fix this any help would be amazing. If it's ambient, sounds like the hub may have died. It is now flashing a bright static white light. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). . I have no idea what the problem is (there isn’t one according to the virgin media status page) and. In Router Mode the power light should be white. 0 is constantly showing orange light. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. Keep phoning Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. I’ve checked all cables and they seem fine,it’s not overheating and I’ve. Click on connect on the one that is your virgin media hub 5 own. Checked all connections. Flashing white light: When the Hub is booting up, it displays a flashing white light. Wait a few minutes for the Hub to clear its settings and reboot. . White power light is on, and the Wi-Fi light is flashing red – The Hub is in modem mode and won’t be sharing WiFi. Now, navigate to the Advanced Settings, then click on Wireless. 168. Solid white: The Hub 4 is powered on and working correctly. Keep it on. I decide to restart it to see if it would fix, but now its on a constant white flashing light. Have an orange light showing on hub box and intermittent Internet access. 1, sign on and put it into modem mode. It acts as a sign of an entirely operational and functional state. Disconnect all ethernet cables from the Hub. Please try the below : • Turn the power switch off on the back of the Hub. If the internet light is off or flashing amber, run a diagnosis. 4Ghz and 5Ghz Wireless networks. I have checked the router settings and I am on one SSID and optimisation is on so not sure what else I. After connecting the white cable that the - 5226547. It has it for about 30 minutes and then turns solid white but no devices can connect to it. The “Ready” light: This should be on 24/7. This is the 4th time in the space of a month my Hub 5 has stopped working completely. Check your router settings to enable WiFi. It’s. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. 0 in Networking and WiFi yesterday; Whatsapp Blocked in Networking and WiFi yesterday; Relocate Virgin Media Router in QuickStart, set up and connections yesterday; New 1gig connection in Speed yesterday; slow ethernet speeds in Speed yesterdayWe would like to show you a description here but the site won’t allow us. You can get a 4G/5G Sim contract for~ £20-40 month with unlimited data and a SIM "router" - some on a 30/day contract. For Hub 3. on 07-05-2023 01:19. Hello, Received our Hub 4 today. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. Got my new hub today, after installing it it had a white flashing light for hours, I made sure to call support and activate it (I got 2 messages saying that my hub is activated) after the second message the white flashing light turned red. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. When the WPS connection is successful on your Virgin Media router, the light ring will stay solid blue for 20 seconds. Green flashing base light for hours, no internet. 2) Turn off the hub and disconnect any Ethernet cables. Didn’t even know the reset button was there. And put access to hub 5. We have both ethernet and wifi devices - my desk / laptop is via ethernet as are two smart TVs, phones, ipads etc are wifi and a mix of 5Ghz and 2. Once signed in, go to Advanced settings > Wireless> Security Select the dropdown next to Security and change it to WPA2-PSK. Hi . When he installed it he said the red light (that’s now flashing red) must be green in. Green flashing light on Hub 3 QuickStart, set up and connections. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. Service status page doesn't return anything in my area. This means that the Virgin Media Hub is on. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. White power light is on and Internet lights are flashing. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Solid red: There’s an issue with the Hub 4. Received an intelligent WiFi Pod a couple of days ago, has been plugged in to different locations and distances to my router but the white light keeps blinking and it doesn't connect to my Hub 4. Hi, My hub 3. WiFi Pod flashing red. Hub 4 intermittent internet issues dropping out. Put your hand on top of the router once it's been powered on a while, it should feel hot - not enough to burn but you can tell its working if it's physically warm. The WiFi Booster will start copying your Hub’s details. Options. Check out our guide below to find out what the lights mean on each of our Virgin Media Hubs, or run a test on your. hi Our broadband was connected on Friday, it seems to work ok but I've noticed that the external wall box has a solid green light (probably - 5192213Hub 4 flashing red light. Flashing red light on box on wall in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday Wi-Fi pod not connecting to new hub 5 router in Networking and WiFi yesterdayHub 5 flashing green light continuously. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Hi, My virgin WiFi Hub 3. Check the router panel/diagnostics and it’s reporting everything is fine. Aware that this could be a software update, I left it for a few hours. Very Insightful Person. Switch your first Mesh unit on and make sure it’s fully initialised (leave 5 min) and then put in the Cat6a ethernet cable from its WAN port to the VM hub (any port will do). Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. on 01-04-2023 20:55. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. Changed the router, everything was fine. No ongoing issues upon checking in mobile app and website. I know work as been going on today but I still have a red flashing phone light on my hub 3. It’s white when everything is working as it should. Arrived. just in the past hour my HUB 4 decided to develop the white light of death. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3,. Flashing Red – Updating firmware. Connect the white cable properly to the Virgin media wall socket. I have: - turned it on and off at the wall. Nothing seems to help. Flashing arrows doesn't always mean no connection. The WiFi Booster will start copying your Hub’s details. However, all the pods are doing is flashing a white led and jot connecting in anyway shape or form . 0. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. on 01-06-2023 18:59. Then follow steps 2. and tells you of more local issues down to street cab/ postcode level. I was like, sure. on 01-05-2022 10:26. This flashes during set up, and then stays green for 2 minutes when you're done. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. Re: Hub 5 Quickstart; blue light flashing - hard reset doesn't work - HELP! on 11-02-2023 12:07. the hub is still flashing green lights 24 hours now. If its the former you need a technician visit, as either the hub is receiving no signal, or insufficient signal from the network. . Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. Hub has suddenly started flashing white and now flashing red. on 18-02-2023 11:16. To activate and register the device please contact 0800 953 9500 and ask them to. And sure enough, the Hub 3 is capable of supporting download speeds up to 1Gb. If the power button is steady amber, it has a power issue, call Sky for help. Are you in Router Mode or Modem Mode ? In Modem Mode the power light should be magenta. Select Apply changes. White through to light orange are acceptable. Hi everyone i upgraded my broadband package from 500mb to 1gb Internet on Thursday, my new hub arrived yesterday wich is a hub 5. The hub flashing red light. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. Make sure the wall power supply is well connected. WPS/Virgin Media button on your Hub until the lights start blinking. After that it starts the process over again and reverts back to the green. White light on - Page 2 - Virgin Media Community - 5030957. Woke this morning to solid green light on the hub4 Wi-Fi and connection seems to be working (I have this in modem mode) I have tried a Google search and also a search through this forum but can’t seem to find anyone detailing this happening. Red Light. The power light will remain on. Once your new Booster is. The faq says: This means the Hub is on, but your WiFi isn’t. Virgin Media Router Arrows Flashing Green; Virgin Media Green. Hi - as per title, first noticed 5am this morning (23/02). how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virginOptions. To troubleshoot the issue, you can: Check that your Virgin Media box is securely connected to the TV and mains power. I have attempted to reset and hard reset which has failed, still got flashing blue lights with no Internet. Hub 5 red light. 30 this morning I noticed flashing red light on my hub 5 and knew something was up. The Virgin Media Hub might not work for you, so you. Phone. same for disney etc. I turned it on and off, reset the hub and checked the cables. Solid white: The Hub 4 is powered on and working correctly. If the lights indicate a problem, try the next. I have had a new Hub 5 fitted for just 2 weeks now. It will have no bearing on any other problems, you need to look elsewhere. Thisnis the 2nd issue I've had and nits not even a full 12 mo the yet. The pod breath either blue or green sometimes white. Reading other posts, I know I need a new modem. Called customer services but could not help due to they are having issues themselves and cannot check broadband issues remotely. I managed to get a live chat. These light indicates whether the Super Hub 2 is able to make a wireless connection. Re: Intelligent Wifi Hub Not Connecting. There's no official status of an orange light on the Hub 3. All of a sudden my connection was lost so i check up on the box and its a white solid light. Looks like it may need changing. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. I had 5g disabled on the hub but whatever i do the 5g will not renable it says it has applied. Virgin media wifi booster problem. Hello. Head over to wireless, and change the SSID of the 2.